1. Scope of Service:
The Company will provide sales, repairs, installations, and
servicing of its products as requested by the client, subject to
availability and scheduling.
2. Payment:
2.1. Clients are responsible for the payment of products and
services rendered by the Company, as per the agreed-upon rates
and terms.
2.2. Payments are to be made in the manner specified by the
Company, which may include electronic transfers to the approved
Company accounts, cash, or other approved methods.
3. Access and Cooperation:
3.1. Clients must provide access to the necessary equipment and
facilities required for the completion of the service. This includes
paying for the necessary spare parts which the Company provides
for the repairs.
3.2. Clients are expected to cooperate with the Company’s
personnel and provide any relevant information or assistance as
needed.
4. Warranty and Liability:
4.1. The Company warrants that services provided will be carried
out with reasonable care and skill.
4.2. Any defects in the Company’s products discovered within the
warranty period will be rectified by the Company at no additional
cost to the client.
4.3. The Company shall not be liable for any damages or losses
resulting from the client’s misuse, neglect, or unauthorized
modifications of the products or services provided.
4.4. More specific warranties on our products can be gotten here.
5. Cancellations and Rescheduling:
5.1. Clients may cancel or reschedule delivery and service
appointments only after giving a notice of one (1) week before the
agreed date for the appointment.
5.2. Late cancellations or rescheduling will be subject to a fee.